Delete your Qubis data

Pick the right door#

This page is for removing some of your data from Qubis while keeping your account, your targets and your sign-in. If you want the whole thing gone, take the other route.

• Keep the account — you are in the right place

  Clear old meals, wipe your photos, disconnect Apple Health, or reset the assistant. Everything else — your profile, goals and streak — stays as it is.

• Remove everything

  Deleting the account removes all of it at once, permanently. Go to account deletion instead.

What you can delete yourself, right now#

Most of it does not need us at all. These are immediate and take effect on every device you are signed in on.

• A meal and its photo

  Open the meal from your day view and delete it. The scan, the detected items and the photo go together.

• A supplement or an intake

  Settings → My Supplements. Removing a supplement removes its schedule and its intake history.

• Health & activity sync

  Settings → Integrations → Apple Health or Health Connect. Revoking access in iOS or Android settings stops it at the source.

• Nutrition written into Health

  Meals Qubis wrote to Apple Health or Health Connect are deleted in those apps — they own that copy, not us.

• Assistant conversation

  Clear the conversation from the assistant screen to drop its message history.

• Notifications

  Settings → Notifications, or switch them off for Qubis in your device settings, and we stop using your push token.

Ask us to delete it in bulk#

For anything that would take hundreds of taps — a whole year of meals, every photo you ever scanned, all of your health data — send a request. Tick what you want removed and this composes the message; nothing leaves this page until you send it yourself.

I am asking you to delete the following data from my Qubis account. I would like to keep the account itself.

Account email: —

Data to delete:
  • Meal log & meal photos

I confirm I am the owner of this account.
Please confirm by email once the deletion is complete.

Send it from the address on your Qubis account so we can verify it is you. We acknowledge within two business days and complete within 30 days, then confirm by email.

What each deletion changes#

Deleting data is real deletion, so some of the app will look different afterwards.

• Meals and photos. The days they belonged to fall back to zero. Totals, recaps and nutrition scores for those days are recalculated from what is left.
• Streaks. A streak built on deleted days will break. We cannot restore it.
• Health data. Targets that were personalised from your steps and workouts revert to the ones calculated from your profile alone.
• Supplements. Their nutrient contributions stop counting toward past and future daily totals.
• Assistant history. The assistant loses the context of earlier conversations and starts fresh.
• Push tokens. Notifications stop on every device until you turn them back on.

What stays either way#

Because your account survives, these remain until you change or delete them yourself:

• Your name, email and sign-in method.
• Your profile, body metrics and daily targets.
• Your Qubis Plus subscription and its entitlement — billing is unaffected.
• Purchase and tax records, which we are required to retain.
• Aggregated statistics that can no longer identify you.

Data you removed may persist in encrypted backups for up to 30 days before being purged. Those backups are never used to restore deleted data.

Questions#

Email support@qubis.co — a person answers. The Privacy Policy lists everything Qubis holds and why.